Mteja360 Staff

ABNO Softwares International Ltd

O aplikaciji

Overview

Mteja360 empowers brands and organizations to deliver productive, proactive, and personalized customer service round the clock from touch down through a powerful combination of knowledge management, self-service, and multi-channel engagement. Mteja360 facilitates in documenting feedback and resolving the issue right from the core thus reducing the chances of the issue recurring.

Value Proposition

Direct guest messaging- With Mteja360 mobile app, react to your customers’ issues and requests and provide outstanding service.

Bring your clients closer to you- Connect and address your customers’ needs and concerns in the best, most accurate way.

Gain valuable insight for your organization- Gain real-time insights to allow you to make real-time decisions and put the customer’s feedback at the center of your business

Stand-out- Define the linkage between your brand and your customers and simplify your relationship.

Staff App Features

 User-Friendly Interface- Mteja360 stands out in offering high-quality mobile apps, easy to navigate interfaces.
 Real-time notifications- Keep up with your customers’ needs and concerns as they happen
 Flexible Staff to Customer Communication- Engage with your customers in real-time from anywhere
 Issue logging on behalf of Customer- Assist your customers by helping them log in an issue on their behalf.
 Availability Switch- On leave? Let your supervisor know by notifying them through the App.
 Issue Tracker (Requests Assigned to me)- Track the time used to complete a specific task and keep yourself organized.
 My activities- View all your activities in your organization on one App.
 My Ratings- Find out what your customers are saying about you.

Što je novo

Upgraded Android SDK to API 36 for improved compatibility and security.
Fixed 16 KB memory page issue resulting in a stable and successful build.