iPECS ONE

Ericsson-LG Enterprise Co., Ltd.

O aplikaciji

iPECS Cloud Unified Communication & Collaboration will be enabled by iPECS ONE mobile app as well as Chrome browser for desktop PC – Windows, Mac.

The key features will be given thru 3 menus consisting of contacts, calls, and chats.
- Contacts – shows a buddy list/favorites for users’ own setting and company’s organization
- Calls – provides call logs, telephony voice/video call features including server based call recording
- Chats – gives 1:1 or group chat, group call and file attachment status.

A user can log-in thru multiple platforms of Chrome, Android, iPhone simultaneously with following capabilities
- A single telephone number (+ a desktop phone)
- Simultaneous incoming call ringing
- Representative Presence (On-line/ Off-line/ Busy / DND)
- Call log/history
- Voice Mail Link
- On-going chat messages shown in all logged-in clients
- Synchronized contacts

For premium license users, Spaces features such as team collaboration and video conference are supported.

Šta ima novo

What's New in R5.0.6
- Enhanced chat features (typing status, message receipt, emoji reactions, text message reply & edit)
- Call switching between ONE app and desk phone
- Support for 2FA login
- Support Google SSO login
- ACD Agent log on/off functionality
- Option to select outbound caller ID for external calls
- Save up to 3 call forwarding settings
- System service time mode settings
- Shared line voicemail indication up to 10
- Targeting Android 14