iCloud-Ready Unified Inbox

iCloud-Ready

O aplikaciji

Stay connected and manage every customer conversation from a single, intelligent workspace.
iCloud-Ready Unified Inbox lets your team send, receive, and manage messages across WhatsApp Business APIs, Facebook Messenger, Instagram Direct, Email, SMS, TikTok, and your website’s chat widget — all from one mobile app.
Empower your teams to:
:speech_balloon: Chat anywhere: Handle all channels in one place — WhatsApp, Facebook, Instagram, Email, SMS, TikTok, and more.
:zap: Convert instantly: Create leads and tickets directly from chats with one tap.
:robot_face: Automate smarter: Run workflows, send auto-replies, and schedule campaigns.
:busts_in_silhouette: Collaborate effectively: Mention teammates, add internal notes, and share context.
:bar_chart: Track performance: Measure response time, SLA compliance, and agent productivity.
:lock: Stay secure: Enjoy encryption in transit and at rest, SSO, and role-based permissions.
Key Highlights
:white_check_mark: Unified Omnichannel Inbox
:white_check_mark: Lead & Ticket Management
:white_check_mark: Workflow Automation
:white_check_mark: Smart Filters & Search
:white_check_mark: WhatsApp Templates (text, image, video)
:white_check_mark: Push Notifications & SLA Timers
:white_check_mark: Real-Time Analytics & Reports
Built for Scale
Whether you're a marketing team, sales force, or customer success department, iCloud-Ready Unified Inbox ensures seamless collaboration, automation, and actionable insights — anywhere, anytime.

Što je novo

- Add Conversations related to all channels
- ability to create lead
- Users can show leads and contacts
- Users can filter conversations due to their usage