Simonas
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Everything was OK until a few weeks ago. Previously, I was able to order some voucher and immediately see the PDF document in my transactions, so I could open it and copy the voucher code easily. As of recently, PDF documents are not visible in transactions anymore. I asked support why, was only told "technical reasons, don't know more" . That's interesting, it was possible for the past few years. Benefit Plus is going backwards, such a shame... Also appalling how uninformed people at info are.
3 people found this review helpful
Dobrý den, děkujeme za váš feedback 🙏 Z technických důvodů se nyní Voucher dočasně v aplikaci nezobrazuje. Voucher vždy obdržíte do vašeho emailu, který máte nastavený ve svém benefit účtu. Doufáme, že příště to bude ještě více hvězdiček :-) S pozdravem, Jana, odd. produkt
JoséManuel Bravo Ocaña
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I changed the password in the web application and now I cannot login in the Mobile App. Also, the app has not all the options available on the web site. I don't see much sense for an app that is only to check my funds. *** Updating my rating, because I got really customer support really fast. Still, it would be great to add more functionalities, and avoid logging in the website (which is not so nice and lags a lot).
1 person found this review helpful
Benefit Plus
March 13, 2024
Dobrý den, děkujeme za váš feedback 🙏 Kontaktuje naše zákaznické centrum na email info@benefit-plus.cz nebo tel. 225 377 777. Pomohou vám s přihlášením do mobilní aplikace. Účel mobilní aplikace skutečně pro kontrolu zůstatků, historie transakcí a vyhledávání benefitů. Doufáme, že příště to bude více hvězdiček :-) S pozdravem, Jana, odd. produkt
Nick R.
Search function and the map are a disaster... Search is very slow, it doesn't say when a result is not found (it just doesn't do anything), I could not find a way to see only restaurant on the map (without other benefits like optics shop or massage), when one item selected on map you can't deselect it but rather have too zoom in to the max and try to click the next item, terrible experience...
5 people found this review helpful
Benefit Plus
August 29, 2022
Dobrý den, děkujeme za váš feedback 🙏 V úterý 23.8 byla vystavena nová verze appky, prosíme o aktualizaci. Doufáme, že příště to bude hvězdiček :-) S pozdravem, Jana, produkt odd.