Methodical revolutionizes the way you manage tickets, providing a centralized hub where admins can effortlessly view and update resolution. Stay aware and at top of recurring issues. With an Excel-like view, you would be able to get a clean list of tickets raised and resolved.
As an admin,
- One stop access to all tickets raised
- Control on accessibility of data
- Simplified team management
- Effortless onboarding of new users
- Automated review process
- Simplified notifications
As a team member,
- Ticket history and ticket data all in one place
- View updates on tickets with ease
- Required confirmation on tickets raised
Updated on
Oct 18, 2024
Productivity
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
With this release, we have improved the internal architecture of the system. It is aimed at providing a better experience for all Methodical Help Desk users.