Chris McQuaid
Signed up for the yearly subscription, and after making one video, I discovered that i needed to buy tokens to make more. So you pay once, then have to keep paying. Then, the next time I logged in, it asked me to subscribe again. It did not keep my information. So I can no longer use it without paying again. Rip off. Stay away.
1 person found this review helpful
We're really sorry for the frustration! Please press "restore purchases" and restart the app to fix the subscription issue. For the token problem, you do get up to 100 AI photos daily and 50% off coin purchases with your subscription. If this doesnât help, contact us at contact@glamlabs.app, and we'll sort it out or arrange a refund đ
Gavin Conran
Not a fan of this at all First, extremely overpriced. The best stuff is hidden behind a pro paywall which isn't cheap. Once you have pro, you also need to buy "coins" (the premium currency) in order to do anything. You get a few coins for your pro membership but they don't last long. The actual results coming out of this though are shockingly bad - would expect to see better from a free app. I used all of my "free" coins that came with a 1 week pro membership I bought and all useless.
49 people found this review helpful
We're sorry to hear about your disappointing experience. Your feedback is very important to help us improve the functionality and value of Glam. Please email us at contact@glamlabs.app with your concerns and we will promptly resolve them. We appreciate your patience and understanding. Have a great day! đ
Paul Hayman
Worked once. Bit gutted. I paid for a year, made one video which was great. Now it won't make any more videos... It just sits with a loading spinner asking me to pic a moment in the selected video.. I've left for 30 minutes and nothing. Tried rebooting, no vpn, no power save.
10 people found this review helpful
We're very sorry to hear about this issue. It sounds like there might be a technical problem. Please contact us at contact@glamlabs.app with your account details and any relevant screenshots. We'll prioritize resolving this issue so you can fully utilize your subscription. Thank you for your patience. Have a good day from the Glam team!