ServiceMate

ServiceMate UK Ltd

About this app

ServiceMate is an application that places all your admin work in one place for you. If you are a one man band or have multiple engineers and admin staff, ServiceMate can be tailored towards your business to save you time and money. Need to keep track of you engineers? Servicemate tracks all your engineer jobs, sending emails and texts to your engineers and customers.

ServiceMate is the number 1 way to manage your business. From booking jobs and visits, managing stock locations and ordering parts to sending instant invoices to customers. ServiceMate is guaranteed to simplify your business and save you money.

Booking a job has never been easier! On every page you can book a job and with all the details and the questions already created on one page, you can simply follow the page as you ask the customers details.

Book a visit while on the phone with the customer. Simply click the visits tab, book a day and assign your engineer. It's that simple! ServiceMate will even notify your engineer for you!

Your engineer can then plan their route with the Daily Schedule tab. With integrated mapping systems and automated messages to the customer, the engineer can easily book their route for the day.

Decide the outcome of the job, take payment and provide proof of work for your admin team! Remember, you can easily customise the information your engineer needs to input using our new Form Builder tab.

You and your admin team can use "Stock location" to order parts, "Financial" to take payment or just mark the job as complete. Send an invoice directly to your customer and ServiceMate saves all the information for you.

Once you have followed these steps you can move on to another job! Following this process is proven to save you time and money, simplifying your life and your business. Why use anything else?

What’s new

This update includes essential security enhancements and minor performance improvements to ensure the app continues running smoothly and reliably. While there are no major changes to functionality, we've made behind-the-scenes updates to keep everything secure and up to date.