Buy Way Mobile

Buy Way Services

About this app

Manage your Buy Way credit lines daily and validate your online transactions with Buy Way Mobile.*

The Buy Way Mobile app is exclusively for Buy Way customers.

WITH BUY WAY MOBILE, YOU CAN:**

● Secure and validate your online purchases with the app and your Secure Code (Buy Way Mastercard feature)
● Request a deposit into your bank account***
● Add your Mastercard to your Google Wallet and pay with your smartphone
● Check your available balance
● View all your Buy Way Mastercard, Buy Way Line, installment sale, and/or installment loan details
● View your latest transactions
● View your latest monthly statements
● Ask questions to Bertrand, your virtual advisor, or contact our advisors

And much more coming soon! We are constantly working to improve and add new features to the app. So be sure to always install the latest updates to enjoy our newest features.

HOW TO CREATE A BUY WAY MOBILE PROFILE?
The first time you open the app, you will need to create a profile. The app will guide you through creating your Buy Way Code (which you will use to access the app) and your Secure Code (which you will use to validate your online transactions).

Visit our website for more information:
www.buyway.be/buy-way-app.php

NOT YET A BUY WAY CUSTOMER?

Interested in our financing offers?*
You can apply through our many partners, which you can find here: www.buyway.be/fr/a-propos-de/.

A QUESTION?

You can find all the information about the Buy Way Mobile app on our help page: www.buyway.be/faq-Buy-Way-Mobile.php.

Still haven't found the answer to your question?
Our advisors are here to help. Visit www.buyway.be/contact.php and choose the contact method that suits you best.

PRACTICAL INFORMATION
- An internet connection (4G/5G or Wi-Fi) is required to use the application.

- The application is currently only available to Buy Way customers.

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*Open-ended line of credit with or without a card/Fixed-term installment sale/Installment loan.

Subject to acceptance by BUY WAY PERSONAL FINANCE SA, lender (Belgium: Boulevard Baudouin 29 box 2, 1000 Brussels - BCE 0400 282 277 - Brussels Trade Register - FSMA 019542a - IBAN BE03 3101 2966 9484 - / Luxembourg: BUY WAY PERSONAL FINANCE SA - Boulevard Baudouin 29 box 2, 1000 Brussels - BCE 0400 282 277 - Brussels Trade Register - FSMA 019542a - IBAN BE03 3101 2966 9484 - Luxembourg Branch - 12, Rue du Château d'Eau - L-3364 Leudelange - RCS B268758 / Netherlands: BUY WAY PERSONAL FINANCE BV - Larenweg 78 - 5234 KC 's Hertogenbosch - KVK 16082749 - AFM 12011145 - IBAN NL67 INGB 0117 5144 11.

** Subject to the successful processing of your application and sufficient available funds.

*** The money will be in your account within two business days of your request.

Advertiser: BUY WAY PERSONAL FINANCE SA.

WARNING: BORROWING MONEY ALSO COSTS MONEY.

Ratings and reviews

Avoid this "bank" at all cost. In the app the only thing you can do is look at your account, other than that it can't even perform the most basic functions. Should you have any questions: it is impossible to contact them. If you fill in the online form, you receive no reaction whatsoever. If you call them, they keep you at the line waiting literally and exactly for an hour then someone picks up for a split second then hungs up on you immediately without saying a word. Utter disgrace.

I can't open my App since last week, it keeps giving me an option to enter my contact number, date of birth and postal code. Then I'm supposed to receive an sms which I never receive, so many times I keep repeating even unstalling and reinstalling the app. I called the help center and the person said the technical support will look into it, and said he created numbe. More than a week nothing resolved. When I call they are quick to cut you off, it's really frustrating dealing with rude people.

I hope, I don't have to contact customer service. They are rude even in email. I understand they are obliged to use either French or Dutch (No German), but what I don't understand is how can they force me to even ask my question in those languages. Seems just another excuse to not provide service. Of course you can respond in Dutch, but do you even have the intention to answer? FYI, I am free to ask the question in English and you are allowed to answer in Dutch.

What’s new

v2.8.3

Correction de bugs et optimisations.