1.8
41.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Take control of your services, have easy and quick access to used and remaining minutes and MB in your mobile plan, view and pay your bills online, recharge your prepaid card, add minutes and MB, activate roaming.

Sign in with your VIVACOM mobile number or enter an email and password. If you sign up for the first time, you will receive a confirmation SMS. On the Home screen, you'll see the current status for the mobile service you're using. Check remaining minutes, MB or SMS any time. You can activate and deactivate a roaming service and add more minutes, MB and SMS to your mobile plan. You have access to a list of all your services.
No more overdue bills! The application informs you in time. You can pay with a few clicks. You have an archive of your accounts and quick access to invoice downloads.

The application is suitable for all VIVACOM customers.
Updated on
Oct 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.8
40.3K reviews
HLH
September 6, 2023
The application is absolutely terrible, I have logged in and after I opened the application later on, it does show only white loading screen and nothing else. The services are not better either. for the last 48 hours at least I have been experiencing lag and disconnection issues every 5-10 min. I am working from home and it is pretty much impossible to do anything at all. Paying for a service you cannot use. When I contacted their support, they told me that it's most likely to be fixed tomorrow.
22 people found this review helpful
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Chris Gripeos
June 16, 2020
Slow download and upload speed. When you do internet speed tests, it has an initial burst of fast download/uploads but then will get immediately throttled afterwards to way lower speeds than advertised. Also, I had a balance of about 11gbs of prepaid data and it just disappeared for no reason. My data balance is went to zero, overnight.
17 people found this review helpful
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VIVACOM Bulgaria
June 16, 2020
Hello, we can look in more detail, use the contact form here: https://www.vivacom.bg/en/about/contacts Regards, Customer Service Team
Zoran Zhelezarov
September 26, 2024
Totally useless in every way. You recharge, money disappear, even though you have in excess of 400 "free" minutes, but you cannot tell what was your money spent on. You go to one of their offices and they redirect you to call 123 as they are also useless and are 'unable to access your account'. You call 123 but they won't take your call because you 'have insufficient funds to complete the call'!?!? I wonder, is it even possible to get any more useless than that?
8 people found this review helpful
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What's new

Minor bug fixes

App support

About the developer
VIVACOM BULGARIA EAD
DigitalRequests@vivacom.bg
115I Tsarigradsko Shose blvd. 1784 Sofia Bulgaria
+359 87 641 4619