
Julien Thévenoz (TheChade)
perfect example of breaking something that worked just fine. the old app worked just right, the new app is borderline unable because the new interface sucks so much. I used to love the old Tpg App, now I just use Google maps. In particular, finding stops by search (in the departures tab) is almost impossible because you need to select two times in a row the stop you want but the second time you they're not sorted alphabetically.
5 people found this review helpful
Transports publics genevois
June 30, 2025
Hello. We'd love to know what you find so complicated about the new interface, and we'll pass on your comments about the departure function to our technical teams. If you have any recommendations, please don't hesitate to let us know. Best regards.

Nicolas Broder
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Unnecessarily unclear, buggy, and ridiculously unreliable. The TPG app has worsened even more than their services, and that's saying a lot. I remember when you could look at the timetables by the stops and actually trust that your bus would arrive when it was supposed to. Now, you have an app that can not be trusted at all. Phantom buses (buses that appear in the app but don't really exist) are way too common. BTW for 3 CHF/h I expect the AC to be on in a full bus when it's 35°C outside.
4 people found this review helpful
Transports publics genevois
July 10, 2025
Hello. When you select the station and direction you are interested in, you can click to see the time at which your tram/bus arrived at the previous stops. On the subject of ‘Phantom buses’, on which line have you noticed this problem? Best regards.

Filip Grancic
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The app was perfect before, very simple and mainly QUICK to use, even on my fairly slow phone I could see everything I needed almost immediately after opening the app. But this new update just made it horrible, it's much harder to use in a hurry, having to go through multiple useless steps just to get a very hard to understand timetable, if you won't change anything else, at least revert to the line being on the left symbol first, and the time to arrival on the left, without the "in", and bigger
25 people found this review helpful
Transports publics genevois
December 13, 2023
Hello and thank you for your feedback. We are always open to suggestions from our community. On the subject of the interface, we're aware that it's very different. So it's normal for it to take a little time for you to get the hang of it. Best regards.