
Nicolas Broder
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Unnecessarily unclear, buggy, and ridiculously unreliable. The TPG app has worsened even more than their services, and that's saying a lot. I remember when you could look at the timetables by the stops and actually trust that your bus would arrive when it was supposed to. Now, you have an app that can not be trusted at all. Phantom buses (buses that appear in the app but don't really exist) are way too common. BTW for 3 CHF/h I expect the AC to be on in a full bus when it's 35°C outside.
6 people found this review helpful
Transports publics genevois
July 10, 2025
Hello. When you select the station and direction you are interested in, you can click to see the time at which your tram/bus arrived at the previous stops. On the subject of ‘Phantom buses’, on which line have you noticed this problem? Best regards.

Filip Grancic
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The app was perfect before, very simple and mainly QUICK to use, even on my fairly slow phone I could see everything I needed almost immediately after opening the app. But this new update just made it horrible, it's much harder to use in a hurry, having to go through multiple useless steps just to get a very hard to understand timetable, if you won't change anything else, at least revert to the line being on the left symbol first, and the time to arrival on the left, without the "in", and bigger
25 people found this review helpful
Transports publics genevois
December 13, 2023
Hello and thank you for your feedback. We are always open to suggestions from our community. On the subject of the interface, we're aware that it's very different. So it's normal for it to take a little time for you to get the hang of it. Best regards.

Aeon
The old app/UI was much simpler, quicker to use and more intuitive. I need to know how much time is left until my bus/tram arrives, i don't care about variations from official schedule, unless this is for trip planning (its addition is fine, just not to the detriment of what was so efficient in the previous version). Where's the "Favoris" tab gone? I don't want to type the same stop names over and over again, it's a waste of time! Before this update, I could see everything I needed in 2 clicks.
28 people found this review helpful
Transports publics genevois
December 11, 2023
Hello and thank you for your detailed feedback. Please note that indications of delays are requested by the community. However, we will report your comment regarding your user experience. This will help us in the development of this new version. Best regards.