4.5
1.33K reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
Learn more
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About this app

With the Acuity app, your insurance information is always at your fingertips. Easily manage your account, make payments, report claims, and more.
 
Access Your Information and Profile
• View your agency details
• Conveniently save vehicle ID cards to your phone*
• Keep digital copies of your certificates of insurance

Rely on Acuity When It Matters Most
• Instantly connect with Emergency Roadside Assistance—available 24/7
• Get step-by-step guidance through the claims process
• Quickly locate Acuity’s pre-approved auto repair shops near you

Simplify Payments and Stay Informed
• Pay your bills using a debit/credit card or checking account
• Stay up to date by opting into email or text notifications

*Vehicle ID cards saved to your phone may not meet proof-of-insurance requirements in some states.
Updated on
Mar 24, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
1.29K reviews
Blyth Corey
March 2, 2026
Attempted to create an account. Got message "something went wrong". So tried to call customer assistance phone number on app; after the phone rang a dozen time I hung up!
Did you find this helpful?
Acuity, A Mutual Insurance Company
March 2, 2026
Hello, Blyth. Our Help Desk can be contacted at 800.242.7666 ext 4357, via email at https://www.acuity.com/contact-us/helpdesk-form. Thank you.
Lobelia
May 26, 2023
DO NOT get insurance from them! They won't let us cancel our policy. Every time we call to cancel they hang up on us. We have been charged every month for the last year even though we dont even have the building the insurance was put on since last year. We finally got through to someone on the phone and they said they would mail cancelation forms.... 1 month later we got a letter saying they renewed it again. This place is a nightmare!
1 person found this review helpful
Did you find this helpful?
Acuity, A Mutual Insurance Company
April 21, 2023
Hello, and thank you for your feedback, Lobelia. If you'd like to discuss your specific situation in greater detail please email me with the policy number at customercare@acuity.com. Thank you, CM with Acuity.
Mitchell Long
February 13, 2026
This is my first time using the app and I can't select my State, VA because it's not listed.
Did you find this helpful?
Acuity, A Mutual Insurance Company
February 14, 2026
Hi, Mitchell. We are always looking to improve the experience for our users, and really appreciate the feedback. If the issue continues, please contact us at customercare@acuity.com. Thank you.

What’s new

Minor bug fixes
Content rating
Everyone
Learn more

App support

About the developer
Acuity, a Mutual Insurance Company
help.desk@acuity.com
2800 S Taylor Dr Sheboygan, WI 53081-8474 United States
+1 833-415-1865