John
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Unfortunately up until the recent "maintenance" protocol, which was scheduled for 6 hours, I had no issues with the app. It has now been almost two weeks and the performance of this app is nothing short of abysmal. The people at AlphaESS, are incompetent. The app keeps kicking me off, I cannot reconnect for hours, my data is wrong (overstating the solar generated) and I am now getting numerous system error messages. 10 days and counting for "maintenance" what a joke.
6 people found this review helpful
Bruce Gittings
Does the basic job but they need to keep up to speed with a changing energy marketplace. Octopus Energy now give three charging periods but this app only gives two. The discharge options are incomprehensible, and the system doesn't give the ability to discharge to the grid at peak times, which loses me income. Updates tend to only change look and feel of the app rather than meaningful functionality.
5 people found this review helpful
Shane Butler
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This current version running running is useless. It does not show me the incoming kWh or power consumption, neither does it show me the batteries remaining % level which is crucial considering we are 100% off grid and rely heavily on knowing how much power we have to spare when we need to run high output things like ovens. Pls go back to the past style of user information display.
2 people found this review helpful