ALVAO

100+
Downloads
Content rating
Teen
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About this app

Experience the ALVAO app for Android – it’s free to download and compatible with all of our editions – Start, Standard, Professional, and Enterprise. The ALVAO app provides you with essential features from our web application on the go, ensuring your needs are met.

Key features of the ALVAO app include:
--> Creating asset by retrieving serial number using barcode reader.
--> Filtered ticket accesses: Access tickets based on requester, solver, status, and service.
--> Pre-defined views: Utilize 4 pre-defined views: unassigned tickets, to be resolved, my tickets, and recently seen.
--> Smart search bar: Search for tickets in ALVAO with a user-friendly search bar that respects users’ rules and permissions.
--> Intuitive swiping: Quickly assign tickets to yourself with a simple swiping function.
--> Detailed ticket view: Get quickly into ticket details about the requestor, solver, status as well as emails, notes, attachments, and more.
--> Versatile functionality: Enjoy the ability to create new tickets, resolve existing ones, add notes, and change ticket status – all within the app.

ALVAO Service Desk serves as a single point of contact for all company tickets. The self-service portal, designed with user-friendliness in mind, eliminates interruptions from emails or phone calls. Streamline ticket management through automated workflows that prioritize and assign tasks to the appropriate agents. That allows your team to focus on delivering exceptional service rather than manual tasks.

ALVAO is designed for the Microsoft 365, ensuring seamless user adoption and integration with M365 products such as Teams, Outlook, Power BI, and many more. Using ALVAO is akin to the familiarity of Microsoft – users feel at home right from the start. Elevate your experience with ALVAO, where functionality meets user-friendly design in perfect harmony.

Visit alvao.com for more information.
Updated on
May 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
Data can’t be deleted

App support

About the developer
ALVAO s.r.o.
martin.rockar@alvao.com
1455/10 Hlohová 591 01 Žďár nad Sázavou Czechia
+421 902 845 021