MyBorderPass

TRIS Development Team

About this app

MyBorderPass is a comprehensive mobile application developed by TRIS REGISTRATION CENTRE, where users are able to link their passport to their device and create a MyBp QR code that can be scanned for immigration clearance at selected Malaysia borders.

Ratings and reviews

Scanning of passport for registration could have been improved to be less sensitive to reflection of light on the passport. I managed to get the scanning done at somewhere without direct exposure to fluorescent light (under my desk, by the way). Also, one of the contact details is "plate number", which is confusing as not something I came across before. Didn't manage to register until I put "+6" (I assumed it is phone country code). Should use a clearer term for the item instead.

Very easy to use and convenient compared to using physical passport to go through custom. It takes barely 10 seconds for you to succeed. Just scan the QR code, enter the gate, scan your face and you're done. I love it, especially when not a lot of people use this, means no queue. A very good example is when you arriving in KLIA2: international and lots of queueing up on the right to go through custom using physical passport on the right hand side, you can just use MyBorderPass and go through

I successful scan passport, then it asks for additional information with one being compulsory (phone number). So does not tell what format it wants the number in, and after it finally accepts as 01xxxxxxxx, i get the message "Unsuccessful" which isn't terribly helpful. 🙄 Update: Had to use mobile data, and disable ad blocker to successfully register after which it just worked as expected with wifi and ad blocker switched on. All is good but didn't enjoy the registration process. 🤦🏻

What’s new

1) The app can now available with offline login features.
2) We have fixed known bugs and made overall improvements for a smoother experience.