Asistente Ya connects people who need help with available assistants for tasks and services.
If you need help:
• Post the job you need done.
• Specify the date, location, description, and budget.
• Receive proposals from assistants.
• Review profiles, experience, and ratings.
• Choose the right person.
• Coordinate the service via the app's chat.
• Track the assistant's journey when applicable.
• Pay via Mercado Pago upon completion.
• Rate the experience.
If you want to offer your services:
• Create your profile as an assistant.
• Indicate your categories, experience, and availability.
• Find posted jobs.
• Submit proposals with your budget.
• Coordinate the details with the client.
• Confirm your attendance and begin the journey.
• Track the work's progress.
• Receive payment. • Build your reputation through ratings.
The app includes:
• Posting and searching for services.
• Client and assistant profiles.
• Proposals and quotes.
• Chat linked to each job.
• Tracking service status.
• Location sharing during trips, when this feature is enabled.
• Job-related notifications.
• Payments processed through Mercado Pago.
• Ratings and complaints.
• Help and support tools.
Precise location tracking is used during active trips to show progress and stops when the assistant arrives, starts the job, or cancels the trip.
Availability of assistants, categories, and features may vary depending on the user's location.
The Assistant no longer directly provides the published services. The platform facilitates contact and coordination between clients and independent assistants.
Connect with clients or assistants, coordinate services and pay with Mercado Pago.