![](https://play-lh.googleusercontent.com/a-/ALV-UjWs-Sb6kevlfFqmYGr2TAUYAmo9QwGzZMWI8lwlsWRyVcEoYW_O=s32)
Michael Fathy
Disappointed with Service - Late Deliveries and Poor Communication. I have been using the Elezaby application for a while now, but I am extremely disappointed with the service I have received. Despite placing orders in advance, the deliveries are consistently late, and what's even more frustrating is the lack of response from the customer service team. I have made several attempts to contact customer support regarding my late orders, but unfortunately, I have not received any response.
Dear Mr Michael , We’re sorry your experience didn’t match your expectations. your complain has been escalated for follow up. Kindly send to us on Ezaby.Complaint@elezabypharmacy.com or call us on 19600 to know more details to help you and Solve the Problem as soon as possible.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWHHXVBKstu3j46VucNJzLnNq0f4maEMBT-Z0HV8ercNNimal1SiA=s32)
Mariam
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Excellent app and client support. It offers a quick and seamless ordering process. I can order any item they have on the app, and they have quite a wide selection, and have it delivered to my home in the span of an hour. No delays, no bugs. Excellent service. Absolutely recommend.
1 person found this review helpful
Thanks Mariam for your review. Enjoy Using our Application & keep supporting us ^_^ If you have any feedback or suggestion, you could write to us at Ezaby.Complaint@elezabypharmacy.com or call us on 19600
![](https://play-lh.googleusercontent.com/a-/ALV-UjVcSx9H-07hotJsDax7KKb1aYfuVEKxIaG3QMvFoA99-GHOUQK9=s32)
Abdulrahman Muhammed
I tried this application and unfortunately it was a very bad experience. The pharmacy called me and as soon as I answered, the pharmacist said, "Why are you ordering through the app and not coming to the pharmacy to place your order? I will not fulfill your order, and we will not let this app succeed." Indeed, he refused to deliver the order to me. Therefore, do not waste your time and order through it.
9 people found this review helpful
Dear Mr Abdulrahman, We’re sorry your experience didn’t match your expectations.we have contacted you. Kindly send to us on Ezaby.Complaint@elezabypharmacy.com or call us on 19600 to know more details to help you and Solve the Problem as soon as possible.