4.7
250 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The doctor will see you – anywhere, anytime! With BlueCare, a telemedicine service of Blue Cross and Blue Shield of Louisiana, you can see a doctor online 24/7, without having to take time off from work or school.

The BlueCare App lets you:
• See doctors from your phone or tablet when you need to – no appointments required
• Save time and money by skipping trips to the ER or urgent care
• Easily get help for non-emergency illnesses like sinus infections, minor stomach trouble, allergies, rashes, bladder infections or the common cold
• Get a prescription or ask questions about your medication
• Choose from a list of BlueCare doctors who are online
• Save information from your member ID card on your first visit, so you can automatically log in to see a doctor

BlueCare is powered by American Well, which provides telemedicine services for Blue Cross and Blue Shield of Louisiana and its subsidiaries.

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.
Updated on
Feb 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
244 reviews
A Google user
April 7, 2020
Overall experience was great. Wait was a little long but no volume issue or video lag beside the standard that is expected with these type of videos. Doctor was very professional and helpful with all questions I had.
6 people found this review helpful
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Brent Landry
January 24, 2024
Horrible experience. 3 full charges for the visit on the credit card and the report clearly states that the prescriptions failed to transfer to the pharmacy. Nobody follows up. Five hours later, I'm waiting for a call back to resolve. If I went to the walk-in clinic, I'd be done already. I'll never use this app or service again.
2 people found this review helpful
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A Google user
March 28, 2020
Was a good experience. Wait wasn't too bad, especially in light of how overwhelmed health care is right now. We did have a video issue, so the doctor called when it wouldn't connect. He was great. Would definitely go this route again over running to the urgent care.
9 people found this review helpful
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What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed