Pothole QuickFix
Government
info
5K+
Downloads
Everyone
info
About this app
Pothole QuickFix is a smart mobile application developed to empower citizens and streamline the resolution of pothole complaints within Mumbai. Designed for both public users and BMC officials, this app enables quick reporting, efficient tracking, and timely grievance resolution.
The app is divided into two user roles:
Citizens
BMC Employees
Citizen View – Report Potholes in Just 5 Taps
Citizens can easily log in using their mobile number and OTP, and register a pothole grievance in just a few taps.
Key Features:
OTP-Based Login for secure and quick access
Register Grievances with details and photo evidence
Capture Photo with Geo-Watermark (latitude, longitude, and contact info) for authenticity
Grievance Overview to track status and resolution updates
Reopen Complaints within 24 hours if the issue is not resolved satisfactorily
Submit Feedback via the “Resolved” tab or SMS once the complaint is closed
BMC Employee View – Efficient Complaint Management
Designed for Brihanmumbai Municipal Corporation staff to monitor and resolve complaints efficiently.
Key Features:
OTP-based secure login for officials
Status-wise Grievance Dashboard to monitor open, in-progress, and resolved complaints
Recent Complaints View displaying the last 10 entries with remaining time to close
Level-based Workflow with predefined timelines for resolution
Why Use Pothole QuickFix:
Fast and user-friendly interface
Real-time complaint tracking
Geo-tagged photo submission
Built for transparency and accountability
Note: This app is intended for use in Mumbai only, and functionality is location-aware for accurate issue mapping.
Download now and take your step toward safer roads in Mumbai.
Together, let’s fix potholes quickly and efficiently.
The app is divided into two user roles:
Citizens
BMC Employees
Citizen View – Report Potholes in Just 5 Taps
Citizens can easily log in using their mobile number and OTP, and register a pothole grievance in just a few taps.
Key Features:
OTP-Based Login for secure and quick access
Register Grievances with details and photo evidence
Capture Photo with Geo-Watermark (latitude, longitude, and contact info) for authenticity
Grievance Overview to track status and resolution updates
Reopen Complaints within 24 hours if the issue is not resolved satisfactorily
Submit Feedback via the “Resolved” tab or SMS once the complaint is closed
BMC Employee View – Efficient Complaint Management
Designed for Brihanmumbai Municipal Corporation staff to monitor and resolve complaints efficiently.
Key Features:
OTP-based secure login for officials
Status-wise Grievance Dashboard to monitor open, in-progress, and resolved complaints
Recent Complaints View displaying the last 10 entries with remaining time to close
Level-based Workflow with predefined timelines for resolution
Why Use Pothole QuickFix:
Fast and user-friendly interface
Real-time complaint tracking
Geo-tagged photo submission
Built for transparency and accountability
Note: This app is intended for use in Mumbai only, and functionality is location-aware for accurate issue mapping.
Download now and take your step toward safer roads in Mumbai.
Together, let’s fix potholes quickly and efficiently.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
What’s new
We’re excited to launch Pothole QuickFix, Mumbai’s new app for reporting and resolving pothole issues.
Features include:
Mobile login with OTP for citizens and BMC staff
Easy grievance registration with photo capture and geo-tagging
Real-time complaint tracking and status updates
Complaint reopening within 24 hours
Feedback on resolved issues
Employee dashboard with complaint management
Bug Fixes and Flow Fixes
Features include:
Mobile login with OTP for citizens and BMC staff
Easy grievance registration with photo capture and geo-tagging
Real-time complaint tracking and status updates
Complaint reopening within 24 hours
Feedback on resolved issues
Employee dashboard with complaint management
Bug Fixes and Flow Fixes
App support
About the developer
Brihanmumbai Municipal Corporation (BMC)
crm.it@mcgm.gov.in
Worli Engineering Hub, Dr. E. Moses Road, Worli,
Mumbai, Maharashtra 400018
India
+91 96640 00264