ION - Insight. Onsite. Now.

50+
Downloads
Content rating
Everyone
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About this app

Welcome to "ION - Insight. Onsite. Now", your digital field inspection assistant. ION is process as well as a standalone smart phone app that can reduce your overall claims handling time by several days, increase consistency in reporting, and allow you greater control over your claims process. ION works with a team of two – your adjuster inspecting in the field and your estimator at the desk.

ION walks the field adjuster through the inspection, capturing ALL the necessary information you need to make a coverage decision. Required fields within the app increase consistency in reporting by ensuring that important data points are never missed.

With ION, field adjusters return vital claim information and documents as soon as their inspection is complete. This includes labeled photos of the risk, roof and interior sketches, scope sheets of damaged areas, the full questionnaire completed by the field adjuster (including recommended reserves), and an auto-generated narrative report that matches your existing templates.

With the inspection information in hand, your estimators now stand ready to create the estimate and finalize the rest of the file.

Control your claims destiny with ION.
Updated on
Aug 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

What’s new

* Bugfixes and Optimizations

App support

Phone number
+17273086905
About the developer
Complex Claims Management Solutions LLC
alex@ccmsclaims.com
1497 Main St Ste 170 Dunedin, FL 34698 United States
+1 727-420-8286

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