Concierge Plus

Concierge Plus Inc.

About this app

Concierge Plus – Your Community, Connected

Your building, your amenities, your neighbours — all in one place. Manage everything about your home from your phone: track packages, book amenities, submit service requests, stay on top of announcements, and more.

What you can do:

Track packages and deliveries the moment they arrive
Book amenities and manage your reservations
Submit and follow up on service requests
Stay up to date with announcements and newsletters
Browse and share files through the Media Library
Participate in community discussions and classified ads
Manage visitor and contractor access
View parking, locker, and unit information
Check the community calendar for upcoming events
Set entry instructions for your suite
Post and browse vacancy dates
Requires an active resident account through your building's Concierge Plus subscription.

Ratings and reviews

This app is a gamechanger for paying bills,but the constant need to sign in is frustrating. The app doesn't save my password,even with my phone's biometrics,which forces me to remember it or reset it every time I use the app. While the new update has made the password reset process quick and seamless, it hasn't solved the core problem of having to reenter my credentials every time I open the app. The convenience of paying bills is overshadowed by the inconvenience of constantly having to sign in

Since the most recent update (April 2026) I am unable to use this app properly as building staff. I no longer have access to maintenance requests or many of the other features that were previously available through the app. It seems to think I am now a resident of the building, this issue is affecting anyone on my maintenance team using an android device. The iPhone app seems to be unchanged. If we use the desktop web portal everything works fine. It's definitely an issue with this app.

It has been 12 months since Cocierge was made aware of this software's issues, and nothing has been fixed to date. I will list all the issues soon. But I am starting to be concerned about its data security, given the Company is not addressing anything.