4.7
179 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Cradlepoint NetCloud Manager (NCM) Mobile makes it easy to manage your NetCloud Service, routers, and other end points from a phone or tablet. Receive alerts, view router status and LTE signal strength, initiate tests, and even force a reboot conveniently from any location. The power of cloud management with Cradlepoint now gives you the following on your phone or tablet:
• Dashboard of network status with highlights of most recent alerts
• Endpoint list (with sorting) and the ability to drill into status and details about connections and configuration
• Usage and signal strength data on the network interfaces for your endpoints
• GeoView details for your endpoints
• Troubleshooting tools (ping, traceroute, speed test, etc.) on endpoints to allow Admins to keep the network running smoothly
• Alerts and activity logs
• Visibility into perimeter network and client status

Cradlepoint NetCloud Manager Mobile gives network managers more flexibility to manage critical company resources, ensure network uptime, and increase productivity. In order to use NetCloud Manager Mobile, the user must have authorized access to NetCloud Manager and at least one active NetCloud Service Plan.
Updated on
Aug 29, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
168 reviews
A Google user
June 3, 2019
gives location data and device statis, but not much else. This app lacks much of the required Netcloud functionality, like ability to remotely login and manage devices, or upgrade netcloud os, or make setting changes. Just not worth the 25MB of storage to have the app installed, but will try again in 6 months to see if any changes have been made, to make it worthy of remaining installed.
8 people found this review helpful
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Ericsson Enterprise Wireless Solutions, Inc.
August 16, 2019
Thank you for your review. We would love to hear what featuresyou would like see, or use cases we can solve using our app. We would love to hear from you. https://customer.cradlepoint.com/s/question/0D53800004sgIQCCA2/mobile-app-feedback-what-featuresfunctionality-would-you-like-to-see-in-the-future-from-the-netcloud-manager-mobile-app
Chris T
January 27, 2024
Not too useful if you can't manage groups from the app. All of the routers just get thrown into one giant view. If I want to apply a change to a group of routers, the app is useless for that. Seems counterintuitive since netcloud revolves around enterprise management....
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A Google user
April 25, 2019
It's a good start. What would really help is adding the "Asset Identifier" field to the dashboard. Looking at a screen full of router numbers does nothing for me.
2 people found this review helpful
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Ericsson Enterprise Wireless Solutions, Inc.
August 16, 2019
Thank you for your feedback! This feature was added in our most recent update.

What’s new

In the new version of NetCloud Mobile, System Administrators can now review and accept the End User Agreement and Privacy Policy directly within the app. Additionally, enhancements have been made to the Speed Test feature for improved performance.

App support

Phone number
+18558133385
About the developer
Ericsson Enterprise Wireless Solutions, Inc.
swapnil.salunke@ericsson.com
1100 W Idaho St Ste 800 Boise, ID 83702-5662 United States
+1 208-472-4828