Great Basin Federal CU

GREAT BASIN FEDERAL CREDIT UNION

About this app

Great Basin Federal Credit Union’s free Mobile Banking Application - optimized for Android devices and Wear OS.

Features
• Review account balances and transactions
• Transfer funds between accounts
• Pay bills
• Deposit Checks
• View copies of cleared checks
• Locate surcharge-free ATM’s and Great Basin Federal Credit Union branches

Safe and Secure
Great Basin Federal CU uses SSL (Secure Socket Layer) encryption to communicate securely through all mobile devices.

There is no charge from Great Basin Federal Credit Union, but messaging and data rates may apply.

Ratings and reviews

The transition wasn't so smooth because finding the new app was a little difficult. I've also noticed as others have mentioned that the transactions with this app aren't updated as instantly as the old app. It's a little frustrating just because it makes it harder to keep track of your spending. The fact that the current balance is larger and highlighted versus the available balance also is also a bit of a pain, if those could be switched that would be amazing. Other than that, the app is great and easy to use. Except for making transfers from one account to another. Sometimes I transfer money to my Mom's account for holidays and her birthday. Figuring out how to transfer money with this new set up was a little difficult. With this new app it asks for a lot more than the old one to set up a transfer to another account holder. But once I figured it out things went smoothly. I also love the fact it allows me to save those accounts with nicknames so I don't have to keep entering all of the information again everytime.

Full of UI fails: finding secure msgs is a maze, 5min lockout for 1 failed pword, outdated balance information, unable to balance at time of prev transactions, convoluted fee posting. It all seems designed to get users to mess up and get hit with fees... Can't imagine who's motivated to do that to "members". Poor system is on bar with branch, itm, and phone banking, as they all are frustrating and poorly equipped to assist in any way or at any convenient time, still better than BoA, barely tho.

I do appreciate all the app allows me to access. I am very often met with no one on the chat support in the app and with no way to actually get ahold of anyone in the bank if I call. Please increase customer services.

What's new

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.