Matus Pribylsky
Worked fine before last update. Now it forces me to enable NFC before starting the APP. I used it without enabled NFC for years until now. When I forget to enable NFC before starting the APP, I get a warning message that can be closed only when I enable NFC, but then the APP looses all keys and is unable to sync them back. I have to close the app and open it again, with NFC already enabled, for it to work. And like magic the keys are suddenly present. I already reinstalled the APP to no change.
2 people found this review helpful
dormakaba Schweiz AG
January 4, 2024
Greetings, We regret any inconvenience caused by the recent update, especially regarding NFC issues. Our team is actively addressing these concerns, and your feedback is instrumental in driving improvements. We appreciate your patience and ongoing support. Thank you.
Tom Due
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2024-09: Not working anymore! Door does not open anymore! Complicated transfer of the digital key from the evolo smart app to this app. Needs a lot of improvement! The digital key is lost if you reset your phone or uninstall the app! And you can't transfer it to a new phone! Unacceptable! We need this to be solved! Make it transferrable! Solve the issues, don't tell me it cannot be done! Still not working after update OS and App!
6 people found this review helpful
dormakaba Schweiz AG
October 7, 2020
Thank you for your rating! We are sorry that you do not like our app. We are continuously working on improvements of the app. Digital keys cannot be transferred to other devices due to security reasons. Please share your further input with us at info.mobilesolutions.CH@dormakaba.com
Carles de Haro Juan
The app UX is not very good, seems a bit old. It does not have a companion for smart watches, will be very useful when you try to enter places with items in your hands.
1 person found this review helpful
dormakaba Schweiz AG
March 29, 2022
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our app development, in order to provide better products.