![](https://play-lh.googleusercontent.com/a-/ALV-UjVEbFA3ph-cIlvF48U1zGtAjCmzkJLMN9VV4viD8NHBy-pV8OlpRA=s32)
Tammy Damore
Horrible service and this, updated app is almost as bad. Under CONTACT US, it tells you to call by tapping the phone number below! ok, great. Except there is no BELOW, at least on my screen. If an app is supposed to be mobile, then make it mobile. We live in the PNW. We get snow! If it snows on Monday, they skip us altogether on Tuesday! My 2 wheel drive gets around just fine but apparently their huge trucks can't?? REALLY!! If WM wasn't the only service available they'd be out of business!
16 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWPgboGpN9Iv8Cqv74bvY92cSFDuNkP0hlkC5OMvxaHgHBsbg=s32)
Don McKinney
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Like WMs service, their app sucks. To contact them, you click on your address, and then it says click on the number below to contact us. Exept there is no number and no other options to call them. Clicking on alerts takes you to a window with a spinning wheel that never stops spinning and displays no info. This app is just aweful and well represents that failed customer service of the company as a whole.
15 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWQ3iR6XKlgRNk0_nnqzsLL7Icc0QOGw67kJO7e5y9im5DD37X2=s32)
John Fitzgerald
The app works about as well I expected based on my previous experience with WM (the bar wasn't all that high). It's straightforward enough, pretty basic stuff, profile, payments, etc. But the "contact us" button signs you out of the app and back to sign on screen! But then again I can't really blame them as their phones would be ringing off the hooks all day long with people calling to complain about the incompetence of their drivers who deliver the trash bins to the wrong address, etc.
97 people found this review helpful