EmpyreanGO

Empyrean Benefit Solutions, subsidiary of Securian

About this app

The EmpyreanGO App is a free benefits enrollment mobile app for eligible users to easily access their benefits enrollment information in the palm of their hand.

Users can view their benefit history, review current benefits, and access and enroll in future plan years – including selecting from eligible products, adding/verifying dependents and updating beneficiaries.

Ratings and reviews

This app is utterly pointless. It only shows you the plans you're subscribed to through your employer, but doesn't provide plan details or useful information like web links, phone numbers, addresses, etc. It will allow you upload photos of your insurance cards, but that's the only way you can add them. Digital ID cards cannot be imported. On a positive note, I did not experience the performance issues other people have reported.

I spent a good amount of time uploading ALL of my cards to this app. They were wiped less than 2 months later. Absolute waste of time, and gave me the incentive to store my cards even more god-knows-where than I normally do, so fml I guess. Can records be recovered? Are cards stored locally or via cloud? Is it possible a secure portal or cloud option could be created so this doesn't happen to people? Let's fix this. I'm happy to help if needed.

As other people have said-yes the initial user interface on mobile (at least for android) is terrible. You don't have the option to type in your date of birth, you would have to scroll all the way from the present year/month to the year/month you were born. (I also have a recent phone, S22ultra, so it's not like I'm on an ancient Android so that's not the issue) Edit: ALSO-i just realized it doesn't have you register in the app itself, it opens a web browser to do it. 😮‍💨

What’s new

We update the EmpyreanGO app as often as possible to make it a benefits app that you’ll actually want to use. Here are a couple of the enhancements you’ll find in the latest update:

The visual refresh to EmpyreanGO is designed to make it a simple and intuitive mobile benefits experience.

In this release, we’ve made some dashboard improvements so it’s easier to find what you’re looking for.
We cleaned up a bit behind the curtain to address several Login and Timeout issues.