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Ash A
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Extremely disappointing. Can't even log in, but there isn't an option to request for support from the app directly. Responsiveness is pretty bad, and whenever I changed the log in URL I had to restart the app because the Continue button won't even respond. Some request like Sick Leave is also not working (getting null object reference error), and when trying to attach a document to a leave request it only provides options to attach existing synergy documents. I'd give this zero star, really.
5 people found this review helpful
Hi Ash, again I want to ask you to contact our support department so they can help you. In our next version (4.12), you can provide feedback on the app and we are also working on making it possible to allow different sorts of attachments. So we are continuously improving the app!
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Daniëlle Westra
The app is okay, but I can't call coworkers or other people from within the app. I compared my app to the apps of my coworkers, and while they all have an option to call someone (from coworkers/colleagues menu), I don't. 1 other coworker also doesn't have this option. We all have android 11. Any way this could be fixed somehow?
1 person found this review helpful
Hi Danielle, you should be able to call the coworkers / other people from within the app with the latest version. We noticed this happened in some situations and have fixed this. Enjoy the app again!
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Robert Hecko
Hello. I got connection error. The ESE works via browser, but not able to make it work with this app. I opened support case, but didn't help yet . I would like to make it work , but don't know how. Robert
3 people found this review helpful
Hoi Robert, there can be several reasons why you cannot login with the app. You can try to use the QR code to login (in case you work with Federated Identity). Otherwise indeed contact our support department so they can help you find the cause of the issue.