vladimir velinov
Initial setup is nightmare. Usability is not good to put it softly! I tried to setup Wi-Fi Plug Pro 14 data logger and I spend like hour and half to figure out what needs to be done. Constant "Targeting permission is not enabled" error on the screen when trying to connect to the data logger. What is this supposed to mean?! All app permissions were already given. Also why do I need to go through the login every time?!
8 people found this review helpful
Shenzhen Eybond Co., Ltd.
March 28, 2023
Please provide your datalogger PN or username, and describe your problem in detail, then send it to zhengshengjie@eybond.com, so that we can troubleshoot, thank you!
G Gosselin
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After configuring Wi-Fi settings data logger is visible to my router; however when I try to add it to a plant it says the device is offline. Nothing that I do can bring it back online, so I cannot add it to the plant and I cannot gather any data Customer service advised me to use the SmartESS app instead and now I can collect data . Very good support, very satisfied
20 people found this review helpful
Shenzhen Eybond Co., Ltd.
July 31, 2023
Please provide your datalogger PN or username, and describe your problem in detail, then send it to zhengshengjie@eybond.com, so that we can troubleshoot, thank you!
Yuri Moraru
Worked fine but last information received in 31/03/2024 and after that nothing. Tried to reinstall - same problem. Smart ESS app working fine, but smart client - useless. It was really good app, please fix it
6 people found this review helpful