3.8
6.47K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Manage your Fermax video door entry system from your smartphone with DuoxMe.

If your home is equipped with a Wi-Fi monitor or your building uses Fermax CONNECT technology, DuoxMe transforms your video door entry experience.

Discover how this app can make your life easier:
Answer your video door calls from anywhere: No matter if you are at home or on the other side of the world, you will always be connected.
Open the door instantly: Access your home or building with a single touch, quickly and securely.
Check who's rung your bell: Stay informed about visitors you receive, even when you're not at home.
Share digital keys with your loved people: Forget about physical copies and give access to your family or friends with a complete peace of mind.

Download DuoxMe and simplify your daily life with total control of your home from your mobile.
See DuoxMe Terms and Conditions.
Updated on
Aug 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
6.4K reviews
Carles Camarasa Botella
March 19, 2025
It used to work until the update (from Blue to DuoxMe). My fermax has the warning of low signal, but it was the same with the old version and was working. For some reason, it works okay with my girlfriend's phone. EDIT: "Concierge" mode was enabled on the main account. After disabling this option, it works again 😊
Did you find this helpful?
Fermax Electronica, S.A.U.
March 24, 2025
Hi Carles, thank you for taking the time to update your review.
Sam Liew (samliew)
August 18, 2025
Unable to receive any verification email to Gmail, not even in the spam folder. EDIT: What a silly app review response. I already told you I am unable to REGISTER to LOG IN, hence I can not access SETTINGS to contact you from within the app.
Did you find this helpful?
Fermax Electronica, S.A.U.
August 19, 2025
Hi Sam, we are sorry for the inconvenience caused. We have opened an incident to follow up on your case. Please contact us at soporte.duoxme@fermax.com with the ticket number #324097, a description of what happened and, if possible, a photo or video. We look forward to hearing from you.
Nikhil M
September 22, 2025
The app itself works well—but I cannot pay to upgrade from the free account to the paid plan after my trial expired. I’ve contacted customer service multiple times, changed the country on my account, added a Portugal-based payment card… nothing works. What’s the point of building a good app if customers who want to pay can’t give you their money? Please add a proper web-based payment option instead of relying only on the app store. I genuinely want to pay for Premium—stop making it impossible!
Did you find this helpful?
Fermax Electronica, S.A.U.
September 22, 2025
Thank you for your feedback. Your satisfaction is important to us and we will use the feedback you have provided to make future improvements and ensure we provide the best experience for our users.

App support

Phone number
+34963178015
About the developer
FERMAX ELECTRONICA SAU
fermaxapp.android@gmail.com
AVENIDA DE LES TRES CREUS 133 46017 VALENCIA Spain
+34 680 97 24 36

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