Brandon Wong
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EDIT: This app continues to get worse. Been having an issue where rodent subscriptions won't load and credit/debit cards won't save in the field. These 2 issues have been going on for almost a month and nothing has been done to remedy the problem. I'm using an s23 so it's not old. Terrible app. Constantly crashing and losing all the data I inputed. Update: this app and Service Titan continues to be the worst thing about my company. Constant issues that hold up my entire work day.
5 people found this review helpful
Field Service Holdings, LLC
February 15, 2023
Brandon, thank you for taking the time to share your experience. We apologize for any issues that you are having. Please feel free to reach out to our Support team at 1-888-997-5546 so that we can get more details to better address the problem. In addition, we will attempt to contact you directly.
Taylor Brown
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This App is OK at best. The automated "Check-in" every single time you need to look at a customer card is ridiculous. Not enough information on the home page referring to the customer. Does not tell you what subscription you're doing until you click the customer, click "NO" on the check in, then scroll down on the info. THE GEOCODES ARE ALL IN THE ALLEYs of the houses and don't seem to save when you change it. If you click the back button while adding products, it will completely back you out.
4 people found this review helpful
Field Service Holdings, LLC
June 18, 2024
This doesn't seem right. We want to take a closer look at this for you. Please send a note to +18889975546 so we can connect.
Deviate Taco
The app, for the most part, works really well. There are only a few nitpicky things. First, whenever clicking on equipment for scanning I am asked to re-confirm the last 4 numbers for a bait station. This gets extremely repetitive when I am doing 75 bait stations at a time. Secondly, the app, very rarely, will show the wrong info when I've selected a place on the map portion. So I think I am heading to one account and end up heading to another account entirely.