AuthentiCare 2.0

First Data Government Solutions

About this app

AuthentiCare® offers one of the nation’s preferred solutions for electronic visit verification (EVV). AuthentiCare is a HIPAA-compliant EVV solution designed to seamlessly integrate agency administrative functions with provider home healthcare management. Our comprehensive solutions allow providers visibility and real-time monitoring of activities from initial service authorization to receipt of payment.
AuthentiCare:
· Verifies worker’s identity, location, service time, type of service and recipient of service.
· Uses two factor authentication (device ID and user login with strong password) for user security.
· Provides full encryption of data at rest and in transit for HIPAA compliance.
· Has worker-specific appointment calendar with address information for scheduled visits.
· Searches for nearby authorized recipients of care for unscheduled visits.
· Supports GPS service validation and provides an option for visit verification in homes that are outside of 4G or wifi coverage.
· Frontier mode allows for operation up to 7 days without having data service to synch the device.
· Automates medical claim creation based on worker visit information. Submission for payment upon Provider approval.
· Provides an effective means to collect and manage information from workers to ensure that recipients receive appropriate pre-authorized care.

Ratings and reviews

Constant problems with clocking in and out. It has been consistent since I got the app, and none of the bugs have been fixed. I'm often told I was absent for appointments when I was clocked in. It also doesn't let you keep track of the hours you logged through out the week. Please fix it people use this for work!!! 🙏

Not very user friendly. It would be nice if it showed your appointments for the week instead of each individual day and I always have to look up my client. I only have 2 clients it would be nice if they were already there instead of looking them up every day before I clock in. Other than that works great!👍🫶

App had several issues when I first started using (Jan 2022) but recent updates seem to have resolved them. Easy to use, but I still use a backup timesheet app, just in case past issues with disappearing hours occurs again. I do hate that you can't work a 16 hour shift without the app kicking you out. You HAVE to clock out for lunch, which I've never done in home health (we just eat when it's okay to do so) so that's been frustrating for some weekend shifts.

What's new

- POS- collection support at CheckOut.
- Common application stability fixes and improvements.