Priority Rewards & Tickets

O2 UK

About this app

Jump into exclusive rewards, experiences and 48-hour ticket presales to thousands of gigs and events nationwide, all at no extra cost – only from O2.

Download Priority today and our members get access to:

- Rewards handpicked for you

Dive into a world packed with thousands of rewards and experiences, plus top-tier entertainment, you won’t find anywhere else.

- First dibs on gig tickets

Unlock access to exclusive gigs and 48-hour ticket presales to events all over the UK through Priority Tickets.

- Introducing Blue Mondays

Our way of saying thanks, with exclusive prize drops and limited-time-only rewards every single Monday

- A chance to win iconic prizes

Check the Priority app every month for your chance to win once-in-a-lifetime prizes and experiences.

- VIP treatment at O2 venues

Priority members get in first at O2 venues nationwide. Skip queues, save on drinks, join exclusive afterparties, leave your stuff in the cloakroom for free and more.

Log in with your O2 or Virgin Media credentials and you can unlock rewards from all your favourite brands. And if you want to explore more of the app, you can use our navigation tool or scroll through the home screen for highlights. Once you’ve found the reward you want to claim, tap ‘Use Now’ to get your voucher code and follow the redemption instructions.

App Features:

- Nab a hot drink or savoury treat at Greggs for £1 each, every month

- Get up to 48-hour early access on your favourite gigs nationwide with Priority Tickets

- Get two Vue tickets for £9 every week

- Save up to £100 on holiday escapes with lastminute.com

For any issues or help using this app, please contact us on:

Facebook http://m.me/o2uk

Instagram: https://ig.me/m/o2uk

O2 Community: https://community.o2.co.uk/t5/O2-Priority/bd-p/Priority

Ratings and reviews

I've been using this app for a long long time, now it's telling me to log in, when I try to log in I need to create an account and when I do that after some failed attempts "we encountered an error", I finally get somewhere, it then asks me to give my account number and area code (which haven't changed for the past 8 years or so) to then be told my account number doesn't exists but I only have 4 attempts left (to what? Lock me out of the app or account that apparently doesn't exist? ;D)

can't log in ”sorry, there was a problem" on latest version. trying to link a virgin media account, it logs you out every time before on previous version. it's useless.

App is OK, offers seem OK. But do not expect any support if you have issues with any of the offers. In the app it points you to X, and if you try to use O2 chat, you are unlikely to get through before it resets. Phone may get you through to someone after a long wait, but they are of no use for issues with Priority. Very poor customer service.

What’s new

We’ve given Search a makeover, making it even easier for you to find more of what you love. Watch this space though as we are busy preparing for more changes coming soon! To make sure you don’t miss a thing, keep your Updates turned on.