Valerie
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I get GC emails. Install the app. Doesn't recognize password. Click to reset password. Don't get email. If you're going to roll out a new app, do user testing! Don't rush delivering an app that doesn't work! So I go to the website to log in. Says my email cannot be found, yet I get GC emails and was part of the old rewards program. REALLY? You can email me, but my email is not found. As Spock would say, this is ILLOGICAL!
6 people found this review helpful
Granite City Rewards
December 8, 2020
Hello Valerie! You have to create a new account in the Granite City App you downloaded. Yes, the system recognizes you as opting in for email in the past, but does not recognize that email for loyalty in our New App. You can use the same email, but will need to sign up instead of sign in. For more help, please email customersupport@gcfb.com.
Don Szachta
Very disappointed in new menu. Been coming here for years always good now it's just another restaurant probably won't come back. Also the menu on your app reflects your old menu not your new menu. You need to update it. Your competition in Troy up and down Big Beaver will probably take you down. Good luck in the future you'll need it
4 people found this review helpful
Anthony Fetter
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Old rewards gone. Definitely not as good as before. The email I received said to sign up and receive a free entree or reward. No where to be found in my rewards. Also, app says growler fills are $5. Then the price changes to $15 when you go to checkout. What?
12 people found this review helpful