GROHE Sense
1.9star
475 reviews
50K+
Downloads
Everyone
info
About this app
"The GROHE Sense app is at the heart of the GROHE Sense system, which offers you protection from water damage. The app allows you to continuously monitor and control your GROHE Sense and GROHE Sense Guard - at any time. Learn more about your water consumption and the associated costs.
- alerts you of pipe breaks, leakages or unusual waterflows
- monitors temperature and humidity in your home
- warns you of the risk of frost
- shows your history of water consumption and related costs"
- alerts you of pipe breaks, leakages or unusual waterflows
- monitors temperature and humidity in your home
- warns you of the risk of frost
- shows your history of water consumption and related costs"
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
1.9
458 reviews
charles saints
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December 28, 2021
Recently I lowered the rating but soon afterwards the system started operating as designed. That was the only time I had any concern. The Grohe Sense water security kit is an excellent product and has detected problems I've had in the past. I believe this product to be a benefit to any home as it can help avoid damage due to water leaking. It also monitors temperature and water pressure.
GROHE
December 15, 2021
Dear Charles Saints,
Thank you for your review. We are not aware of any current issues with the "Pause" function and would really appreciate it, if you could reach out to us at contact@grohe-sense.com, so we can inspect your case and see if we find out what is not working correctly.
Regards,
Your SenseGuard Team
Bryan M
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April 10, 2024
Lacking pressure testing manually. The pressure test that automatically occurs does not indicate time, and no ability to schedule it. Units constantly reset. No live reading.
GROHE
April 10, 2024
Hi Bryan, thanks for your review. Please contact our customer service at helpdesk.senseguard.com if you have any further feedback to provide we are happy to always receive customer experiences. Thank you. Sincerely, the GROHE Sense team.
Kim Åström
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October 17, 2023
This is about the worst I have experienced. The QR-codes in the manuals point to invalid addresses, the app name doesn't match (grohe ondus vs sense), the registration process is unintuitive, but worst of all, after overcoming all usability obstacles, the device still fails to connect to my WLAN after two hours of attempt after attempt. WLAN signal is strong and all other iot devices have connected properly. If the chinese can do it, how come a German "quality" product doesn't get it right.
1 person found this review helpful
GROHE
November 3, 2023
Hi Kim Åström, we are sorry to hear that you have had unpleasant experience with our App. We kindly ask you to please reach out to our customer service at helpdesk.senseguard.com, so that we can assist you better. Thank you and best regards, your SenseGuard team.
What's new
What's new in version 1.11.1?
* Changing your email address made easy: We've fixed a bug that previously prevented changing the email address in the app. Now you can update your contact details even more easily.
* Text adjustments for clearer communication: We've made minor text adjustments to provide you with an even more understandable and user-friendly experience.
* Automatic updates for your device: From now on, you have the option to activate automatic updates.
* Changing your email address made easy: We've fixed a bug that previously prevented changing the email address in the app. Now you can update your contact details even more easily.
* Text adjustments for clearer communication: We've made minor text adjustments to provide you with an even more understandable and user-friendly experience.
* Automatic updates for your device: From now on, you have the option to activate automatic updates.
