Enoch Tetteh
my shipmoney app won't open at all on my Samsung A21s. the log in page won't even show. it did that few weeks back, had to delete the app and downloaded the app again . it started working and just few days ago I can't access the app. no log in page , nothing. it's just too bad.
1 person found this review helpful
Dear Enoch, I am sorry to hear about the issues. I would love to take a closer look at your concern. Please visit https://customersupport.shipmoney.com/support.cfm for best cardholder support. Thank you.
Jovie Catacutan
I made transaction to Western Union and declined the process. Need of approval by the bank. The money was already deducted even though it declined the process. I don't know if the money I supposed to transfer on my other bank account will back to me. The customer service hard to reach out..
ShipMoney
October 11, 2024
Dear Jovie, I am very sorry to hear this. Thank you for your patience. I was able to locate your ticket ending in 5049 and was able to escalate accordingly and resolve. I hope this helps and wish you a great day.
wyn yoga
It always hard to login eventhough your connection is fine over wifi or mobile data. Especially during emergency time!! Customer services also never help, same answer same template.
ShipMoney
September 16, 2024
Dear Wyn, I am sorry to hear this. Can you please direct your cardholder concern to https://customersupport.shipmoney.com/support.cfm for best assistance.