
Christopher Carlson
- Flag inappropriate
- Show review history
Could be much better. First off, make sure you front & display size is small enough otherwise you may not see the buttons for some of the screens. If you get the 'Programming Only Allowed In Sport Mode' screen and can't see a button, this is your problem. After I started putting the bike in recording mode, my phone started warning the program had stopped responding and giving me an option to wait or shut it down. It was still working in the background, but I had to kept clicking Wait.
2 people found this review helpful
Harley-Davidson Motor Company
November 15, 2024
That is correct. Phone font/sizing is important. If you have larger phone font sizing, it will need to be restored to the Normal setting. Tips and tricks are shown on the following installation video: https://www.youtube.com/watch?v=fl9YmDYnRS0&t=19s

Broken Arrow
After buying the tuner, I went online and reviewed several tutorials on the installation and use. I hooked it up and started the process. I was able to pair the device with the tuner, but that's as far as I got. It was very glitchy, and I could not finish the recommended tune. So I back out and attempted the process again. The device would no longer pair with my phone. At this point, I have a very expensive paperweight. I've attempted several times, I cannot get past pairing the device.
11 people found this review helpful
Harley-Davidson Motor Company
September 6, 2023
Hello. Unfortunately, we are unable to troubleshoot your phone & vehicle online via the app review, your local dealer should be able to assist further. It seems you are able to pair your phone to the Street Tuner. Loading a base calibration should be straight forward. Please ensure you have a STRONG WiFi and/or Cellular connection established.

Dave FireMan
This app is decent and works to program your bike 'in the field's without wires or needing a laptop. It takes just a couple of minutes to put the bike into tuning mode, then ride and record. The app will take any of the recordings you made and aggregate them into one, new, overall map for your bike. Huge step forward from the 'old' way.
5 people found this review helpful
Harley-Davidson Motor Company
June 6, 2023
Hi Dave. Thank you for the review. We appreciate it!