Addison Lee: Taxis & Couriers

Addison Lee

About this app

Experience everyday luxury with Addison Lee! Book one of our taxis, minicabs, or couriers whenever you need them, whether it's on-demand or up to twelve months in advance. Choose from our eco-friendly electric vehicles or iconic black cabs to suit any occasion.



Download Our Taxi App and Request a Ride with Addison Lee!



Over 7500 Vehicles, Including: Taxis, Minicabs, People Carriers, Accessible Vehicles, Courier Services and Executive Vehicles



On-demand: taxis in under 10 minutes in central London



London's most sustainable taxi and minicab company



Prebook up-to-12 months in advance



Airport rides with flight tracking



Business & personal accounts



We deliver parcels too with London's largest same-day courier fleet



24/7 Customer Support





Addison Lee: London's Premium Taxi App



We Guarantee:



Service: Whether you prioritise style, space, accessibility, or affordability, Addison Lee helps you find the perfect solution for your needs, whether you’re requesting a ride for one or need a parcel couriered.



Safety: Your safety is paramount. Unmatched driver safety standards and co-designed driver training in partnership with UN Women.



Business Accounts: Seamlessly manage corporate travel with flexible invoicing and priority services.



Licensed; by Transport for London: The only large operator in London with a full 5-year license.



Customer satisfaction: with a Trust pilot score of 4.2



Driver Ratings: Review and rate drivers in the app.







The boring stuff....



By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.

Ratings and reviews

Used to use AL all the time, but the app randomly assigns driver ETAs that are not based in reality. Frankly, Uber offers a far better service. and Uber are shite.

I pre-booked a cab to pick me up in the early hours of the morning and they didn't show up. I was waiting on the street for 30 mins with my luggage. 5mins before my booking time, I was sent a text saying they were struggling to find a driver as it was so busy but one would be signed within 15mins (bearing in mind I booked a few days ahead). Another 15 mins later I got another test saying the same thing. I ended up getting an Uber (luckily there was one around). Uninstalling this app.

Thought I'd try this instead of Uber. Won't be using it again. Booked a car to pick me up, entered the correct pickup address and stood outside the building. Had a call saying I would receive a text with vehicle details as soon as possible (why not put this message in the app, and send a push notification instead of a text?). Then another call from the driver who didn't know where the pickup location was. When they eventually arrived we got straight in the car, but got charged 50p for waiting?!

What’s new

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services.
Here’s a summary of what has changed in version 9.5.1:

Bug fixes and internal improvements

Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.