Healthy Paws

Healthy Paws a Chubb Company

About this app

When it comes time to submit a claim, simply take a picture of the invoice and submit it via the app—no paperwork necessary. Most claims are processed within two days, and you can get updates on the status of your claim via the app.

Use the Healthy Paws app to:
• Submit a claim by taking a picture of your invoice
• Check your claim status
• Manage your account
• View messages from Healthy Paws about your claims or policy
• Update your personal information and billing information
• Change your claim reimbursement method

Healthy Paws' top-rated pet insurance plan for cats and dogs provides coverage for injuries and illnesses.

Peace of mind with pet insurance means you can focus on getting your pet optimal veterinary care in times of need. Visit any licensed vet with an easy-to-understand pet insurance plan, and get reimbursed quickly with no limits on claim payouts for the lifetime of the policy. Coverage includes new injuries and illnesses, emergencies, genetic conditions, and much more.

Not a Healthy Paws pet parent? Get a quote at www.healthypaws.com to get started.

Ratings and reviews

I have used the app for a long time, however recently the app, for the past 2 weeks, has not allowed me to really do anything. Wherever there is an option to select something, like the pet to submit a new claim for the screen has been blank. When I go to view a claim status, the screen is again blank. When I go to view a pet policy, the screen is yet again blank. I've had to do everything on the main website. They should be fixing that.

Nice and easy to use interface (not cluttered). There are easy to find options available to choose from like messages, making a claim and viewing your account once you open the app. My biggest qualm with the app is not being able to upload a picture or in my case a PDF/document. Because of COVID, my veterinarian emails my receipt in a nice PDF format. I could probably make it into a png or jpeg, but what's the use of I can't upload. Please fix this so I can make my claims with ease. Thanks devs

I LOVE this app. I've used it now for 6 years. Suddenly it no longer works! My sign in info hasn't changed. I can sign in just fine using the website but it will not allow me in the app. It keeps saying either SERVER ERROR or INVALID SIGN IN OR PASSWORD. This app has a glitch ... probably from the last update that was supposed to fix the glitches. Please fix it asap.

What's new

We periodically make updates to improve your app experience. Here’s what’s new:
- Improved loading functionality when viewing claims
- Updated error messages and help text
- Security updates
- Legal disclosure updates
- Minor UI improvements