
john doe
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It's pretty basic and⁰ easy to navigate. The problem is that I useI this app several times a day, and at least 3 of those times it won't let me log in for whatever reason. It tells me then I have to try 3 more times and eventually then I can login and a few times they locked my account. And I had to call the bank all over some who knows what. the rest of the app is really good. It's intuitive, I think, and it tells you all the stuff you need to know. But if you can't log in, then what's the poin

A Google user
Let's roll the dice to see which device will flag a security measure and enter a code to make sure it's me, so frustrating. I've used other banking apps for years and have only been asked that once. Scanning checks for deposit, quicker to just drive to the branch and the maximum dollar amount is too low. The previous Bank of America would literally scan any amount and be in my account the next morning. The savior from this app and moving to another bank are the great branch employees.
2 people found this review helpful
HomeTrust Bank
March 4, 2021
I apologize for any frustration you have experienced! If you'd like to discuss the situation, please reach out to us at 800.627.1632 M-F 8:00 a.m. to 7:00 p.m. & Sat 9:00 a.m. to 3:00 p.m. and we can look into this for you to see if there's any way for us to assist. Thank you! -LR

Fiorella Hernandez
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It's easy to use and like that I get notifications for purchases which keeps me informed of my transactions. For those who have issues with updates where it no longer works and you have an older phone model, it maybe you are running an older IOS (Apple) or Android OS. Over time apps update to support newer phone software. If so you need a new phone. For other issues you can try to clear cache or uninstall and reinstall. I've never had an issue. Phone:OnePlus Nord Android 11
12 people found this review helpful
HomeTrust Bank
May 13, 2022
Thanks for the review Ms. Hernandez! We're glad to hear that you're satisfied with the app. Let us know if there's anything else we can assist you with! The HomeTrust Customer Care Center can be reached at (800) 627-1632, M - F from 8am - 7pm, and Saturdays from 9am - 3pm. We're happy to assist with any and all app related issues. - AM