Idaho Power

3.7
170 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Access everything you need to manage your Idaho Power account from the convenience of our new mobile app!

· Log in using touch or face ID
· Quickly and easily pay your bill
· Save payment methods for quick, secure payments
· Track power outages and view the outage map
· Sign up for billing and payment programs
· View billing and payment history
· Sign up for and receive outage and billing push notifications
· Track your energy use

Users will need to register or log in to My Account. This app is designed for use on mobile phones only.
Updated on
Sep 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
161 reviews
Monica Campbell
February 13, 2023
The app is great! The only reason I didn't give it five stars is that when I set up the date for my bill to be paid (before or on the due date), sometimes something goes wrong and I get overdue notifications. Then, I go into the app, and my payment shows as pending, even though I set it for an earlier date. Update: As soon as the customer experience consultants saw my review and were aware of my issue, they immediately started looking into it and took steps to correct it. Well done!
25 people found this review helpful
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Idaho Power
February 13, 2023
Thanks for your rating and review, Monica! We're looking into this.
Ed Ditlefsen
February 6, 2023
Great app so far. Ability to manage your account, see and pay your bill, and view outage info. Wish you could directly report an outage through the app and get outage notifications for multiple locations. Data is a little slow to load sometimes but not horrible. UI is intuitive but wish it had a dark mode. The developers seem responsive and actually care about the quality of the app. Overall, no reason for people to NOT use the app.
19 people found this review helpful
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Idaho Power
February 6, 2023
Thanks for your review and helpful feedback, Ed!
William Alford
April 18, 2024
Was getting an error message after installing app on a new phone. Reported the problem here and received a timely response within 24 hours. The problem was fixed within a few hours of the response. Outstanding customer service! Problems do happen, so it's really about how quickly they are acknowledged and fixed. The app developers at Idaho Power get a well deserved 5 stars in that regard.
6 people found this review helpful
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Idaho Power
April 22, 2024
Hi William! Thanks for your updated review. We're happy to help and we're glad you're enjoying the app!

What's new

Minor content changes

App support