MyNCU Mobile

Neighborhood Credit Union

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About this app

Easily and safely send money with Zelle, tap and pay using our mobile wallet and instantly access your debit card and credit card if you misplace it or suspect fraud. The MyNCU Mobile App lets you conveniently deposit checks, open accounts, apply for loans, make transfers, and more. Our new quick links in the More menu give you fast access to frequently used features. The new look of our Branch and ATM locator allows for 3D mapping, 360-degree rotations, and street views to make your search easier than ever.

• Send Money with Zelle®
Whether it's saving you a trip to the ATM or taking out the guesswork of divvying up the lunch tab, Zelle is a fast, safe and easy way to send and request money. Funds are sent directly to the recipient's account in a matter of minutes¹, and all you need is the recipient's email address or U.S. mobile phone number.

• Mobile Wallet
Use your Neighborhood CU debit card and credit card to pay digitally on your devices with Apple Pay, Samsung Pay, Google Pay, and more. Card Controls at Your Fingertips

• Card Controls at Your Fingertips
Easily turn off and on your debit card and credit card with Card Controls and Alerts. If you need to report your card lost or stolen, quickly do so with Debit Card Lost/Stolen.

• Mobile Deposit
Conveniently deposit your checks through the MyNCU Mobile App with the tap of a button.

• Biometric Security
Safely and securely log in using the latest in biometric technology to secure your mobile banking. Access is easy using facial recognition, fingerprints, or a username and password.

• Apply Online
Conveniently apply for accounts or loans through the MyNCU App.

• Bill Pay & Transfers
Easily transfer between accounts and use Bill Pay to make paying bills a breeze.

• Money Management
This easy-to-use personal finance dashboard inside Online Banking and the MyNCU Mobile App gives you access debt payoff calculators and the ability to set and track your financial goals and trends.

• Wear OS is also available

To learn how we protect your privacy, please visit http://www.myncu.com/home/privacy

Ratings and reviews

The MyNCU Mobile app does exactly what you need it to do, and nothing more. This isn't a good thing in this day and age. The MyNCU Mobile app's design is very outdated and clunky on modern devices. It lacks any special features that other banks provide. A relatively simple feature I would love to see more than anything is a round-up function - Many banks have a setting where card purchases are rounded up to the next dollar, with the difference being moved into your savings account.

It's a good bank, but the app can surprise you with big flows sometimes. Like no being able to control your debit card for a couple of days or not having a way to contact IT out of their regular week schedule. Something that could be a nightmare when you are out of the country. I will keep it for minor needs and as a secondary bank.[For all the good Credit Union brings].

Your bot keeps pestering me for a review. Well here ya go. For checking balances and transferring between accounts the app works fine. Depositing checks? Well that is fakakta, it's an also ran kinda app. I was told a few months ago they were going to improve it. I suspect in loo of ACTUALLY improving it staff just tells you it's in the works. Maybe they are being gaslit as well. Get with it!

What's new

2024.04.01 patch release