![](https://play-lh.googleusercontent.com/a/ACg8ocKRCnHDK_pw_GB0V5psprK4UTotOlF79mp7Q7TWEVue8W0epw=s32-mo)
Zak A
Had the unit for almost 2 years now. In the beginning the app and robot worked great. Now the app is TRASH. When you click to save changes to room borders, schedule, or any action, it NEVER SAVES. The vac remaps at random times. Definitely ever since the 3D map update it's been TERRIBLE. Sure the 3D map is cool but it doesn't do anything special. Their QA on updates has gone DOWNHILL. And don't ask me to check to make sure I'm on latest, I am. Upgrades should not be DOWNGRADES.
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUxl3LE87C_psrBhIh7aE8Qrr7_6BfUadNJTDocGBezwjd0TIky=s32)
Adam K
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The worst app ever. The mapping doesn't work at all. The unit can barely find its way back to base. I had to tape it down in order for it to work. Within the first week I was getting errors from the main brush. It was all fixable and the robot continues to do its job but, cost benefits analysis is still out. I got it for pretty cheap.
8 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocKLJzrjQYe2Ib-aD6qhYyY2ApjnOr21a0_9K2DHebJajUmfCQ=s32-mo)
Alexander Bartel
App used to work perfect but the last few weeks have been terrible. Vac is constantly trying to remap the house instead of just cleaning. It also fails to complete the entire schedule cleaning and will only do half the rooms and then go home. The app was fine for a long time so no idea why it started acting up now.
2 people found this review helpful
Silver Point Technologies
June 5, 2024
Hello Alexander, please make sure that your robot has the latest firmware update. Go to the device settings > firmware upgrade. If you need further assistance, please contact us at 877-370-4580. We're here to help.