![](https://play-lh.googleusercontent.com/a-/ALV-UjV6ppHWiAS6yVLcKDkhl1aC0M5sekwZtBbUGhOQqgv9fQXLrBgz=s32)
Sebastian
I found a bug with the schedule on my fan device. When I set the schedule to turn on the fan, the app automatically sets the mode to light on. But turn off function works fine.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVQbAXaFRIjpkLGs4ZrD9GUTqGCzY4N-9PRCKrV-Pp6vMKoptnI=s32)
Erik Yin
Unable to order from app. Once you installed it, you can't return to the web based website. It will redirect to the app. You can't find your personal info on the app, even you've already updated on the website. Untill they fix everything I wouldn't recommend the app, it's a bigger downgrade than working on the website.
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjV9nd0Zg6xzoRT9FBvBaG0pV9K2J9qk7bnbt3ilXIcfUX5_Ulek=s32)
Georgios Siokas
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Edit: I always like seeing the half full part of the cup in my reviews, but this one doesn't have a cup to look at! Trying to log in: doesn't work despite putting the correct password. Trying to recover account: I receive a password recovery email, which takes me to a password recovery page, which, as soon as I input a new password and try to advance, it says the link is expired!!! So no way to access my account after all. The app is not usable. No way to use product's smart features.
8 people found this review helpful
CREATE Software
January 3, 2022
Hello Georgios, if you have problems logging in please contact us from the official website and we will help you with this problem. Thank you.