iA Mobile

Industrielle Alliance

About this app

iA Mobile makes it easy for you focus on your goals by always having your information at your fingertips! Take advantage of your group insurance benefits and monitor your retirement savings and investments at iA Financial Group.

With iA Mobile, you can:

GROUP INSURANCE
- Submit your claims securely
- Send photos of your receipts, if required
- Track your claims
- Use your health spending account to reimburse the unpaid portion of a claim
- Check the eligibility of healthcare providers
- Check your prescription drug coverage
- Estimate the amount you will be reimbursed for your prescription drugs
- Find pharmacies that offer the prescription drug you are looking for and compare prices*
- Use your smartphone as a group insurance card
- Obtain proof of travel insurance**
- Produce the list of expenses for your income tax return

The functionalities in iA Mobile vary based on the plan chosen by your employer.

** WebRx users outside Quebec can view the price of the medication they are searching for in each pharmacy found. In Quebec, WebRx does not provide prices per pharmacy; instead it provides an average provincial price for each drug being searched.
** Obtain proof of travel insurance if your group insurance plan covers emergency medical care received outside of Canada

GROUP SAVINGS AND RETIREMENT
- See how much you have saved to date
- Track your progress toward your retirement goal
- See the return on your investments
- Make voluntary contributions to your group RRSP, group TFSA or VRSP
- See your transaction history
- Make sure that your investment asset mix still matches your investor profile
- Designate or change your beneficiaries

INDIVIDUAL SAVINGS AND RETIREMENT
- View your investment balance
- See your personal rates of return for each contract
- Consult your electronic documents

You must be registered for My Client Space to take full advantage of iA Mobile.

To learn more about iA Mobile, go to ia.ca/iamobile.

Ratings and reviews

The concept is good but laggind user friendly options. Not easy to find search options to see if medication is covered under my group insurance policies. Also, not clear or written what is covered on specialized treatments under policies. Must call to get clearance. Self claim is also a hassle. Take pictures but not detailed under which sections. And then the app brings us back to the beginning and start all over again.

good for filling medical expenses. ui could do with some improvement in displaying cob on claim submission. App & website is 'unavailable' every night at some arbitrary time. Why??? It's 2024, the internet doesn't need to be switched off at night loll

This app has potential but it's currently useless. The card rarely loads so when you need to access it in a pinch, too bad. I see others have the same issue but instead of actually fixing the issue, you're being told to call in. Secondly, the option that shows you what you're covered for and how much never loads. So basically, the only thing that works consistently on the app is logging in and viewing the claims. That's it. So just use the site. iA needs to actually address this.

What's new

The most recent update includes improvements to existing functionalities and corrections to minor anomalies.