Dusk FSM - Service Excellence

Dusk Mobile

About this app

Create Amazing Customer Experiences with Dusk FSM

Empower your team with the visibility and tools they need to keep work flowing seamlessly. With Dusk FSM, you can automate field service management to create better experiences for your team and customers.

Why Dusk FSM?

If your business sends teams to customer locations, Dusk FSM by Dusk Mobile is your solution to supercharge operations. Our platform streamlines scheduling, dispatching, tracking, and invoicing, automating daily tasks to save time and increase efficiency.

Unlock These Key Benefits:

Power: Automate scheduling and dispatching, ensuring teams are sent to job sites efficiently.
Visibility: Track progress in real time with dashboards that keep you and your customers informed.
Control: Improve data accuracy with our mobile app, ensuring teams stay on schedule and can easily communicate updates.
Value: Boost cash flow by automating invoice cycles, and let technicians schedule follow-on work in the field.
Integrations: Connect with industry-leading tools like HubSpot, QuickBooks Online, Verizon Connect Reveal, Cumulocity, and more to optimize your workflows.

Seamless Operations in One Platform

Manage everything from job assignments to team communications through a single platform. Avoid the chaos of multiple tools and manual processes by centralizing all jobs, projects, and communications in one place. Dusk FSM provides a unified view of your operations, improving efficiency and ensuring better outcomes.

Real-time Updates: Stay on top of operations with live dashboards and alerts.

Advanced Reporting: Use key performance metrics like job completion times and customer satisfaction to make informed, data-driven decisions.

Efficient Workflows: Our platform streamlines end-to-end processes, allowing field teams to add work, enhance communication, and improve revenue generation.

Supercharge Customer Satisfaction

Dusk FSM boosts customer satisfaction by improving communication, visibility, and efficiency. Your teams can access turn-by-turn navigation, advanced scheduling, and field automation tools—all designed to improve job completion and increase customer happiness.

Why Switch to Dusk FSM?

Happy Customers: Enhance visibility and communication throughout every job.
Increased ROI: Streamline operations and easily schedule follow-on work from the field.
Faster Payments: Close out work in real-time and accelerate invoicing.
Boost Efficiency: Send workers to the highest-priority jobs with ease.
Integrated Workflows: Automate CRM data and eliminate manual processes.
Data Quality: Capture high-quality data in the field and use it to drive business improvements.
Compliance: Achieve KPI and SLA targets with improved adherence.
Permissions We Request:

Camera & Photos: To capture work progress and completion.
Video: To demonstrate work quality or issues.
Audio: To record voice memos and transcribe them later.
GPS: For navigation, job performance, and status updates.
Take Control of Your Field Operations

Ditch manual processes and boost your team’s efficiency with Dusk FSM. Download our app from Google Play today and manage your field service operations like a pro. If you have any questions, email us at [e-mail] or schedule a call through our website. We’re here to help you every step of the way!

What's new

Take office project tasks on the road
More integrations with CRM and ERP systems
Integrated workflows
Create work in the field
Enhanced user interface design
Performance optimization
More Operating System version compatibility
Bug Fixes