Trisha Seegmiller
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The app used to work great and was simple and easy to use, now the app is worthless. Since the feature that made the app worth having, being able to launch the app and see quick balances. Now, I have to type my password before I can see my balances. That being the case, I am unistalling the app. If I have to fully login to see my balances on the app, then it's easier to use the website and just remove the app and free up some memory in my devices. Congratulations on making a useless app.
9 people found this review helpful
Karyn LaGrange
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This used to be a great app. Not any more. Instead of telling you to update, they fail your credentials. After that you can't use wifi or it fails. It requires text message or phone call to initiate which for people with some disabilities and tablets can fail and quick view seems gone unless you set up biometrics which defeats purpose plus you don't see your actual available balance and can only transfer set amounts. I may as well delete this app. Try again to go back to a basic functional app
Steve Bowdoin
Checking my account balances and bill pay are always fine, but I use the app mainly for mobile depositing checks. A very high percentage of the time, I have to try uploading the check image over and over before finally having success. Some days, I just give up. Unless I have full 5 bars (5G cell signal), it will usually time out, saying "This device failed to send us any data." Even when it is successful, it takes a long time to upload images. Have consistently had this problem for all years
7 people found this review helpful