Marcin Fiedorowicz
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Update: 2 years later and they still didn't pay!!! Contacting then doesn't change anything. Avoid at all cost, scam!!! Don't use it, it's a scam! Owe me a money for over a year now and still didn't pay me!!! Avoid it at all costs, they will give you big promises, but in the end you'll be driving for them for free!
19 people found this review helpful
GetTransfer
December 19, 2023
Hello, Marcin Fiedorowicz. We appreciate you contacting us, we are deeply sorry for any inconvenience caused. Please write us an email at partner@gettransfer.com, we will be glad to help you with any issues you encounter. We look forward to maintaining our partnership and have reliance in your understanding.
m haroon
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Like other driver I also did my job completed two weeks before, as promised they needed to payment after 5 working days, when did not received my payment I did contact the customer service, they said their payment system not working and you will received payment soon but when Don't know, they can't give any specific time. After that I read other drivers reviews all complain about same issu. I also tried to contact finance depar but no response, 4 months now no payment received. its Sccam
13 people found this review helpful
GetTransfer
August 1, 2024
We kindly ask you to send an email with your inquiry to our finance department at partner@gettransfer.com to investigate your issue and proceed with payment as soon as possible.
Hatem Abdel Ghafour
Customer service and service department are very bad with lack of experience. They dont have any kind of experience in dealing with customers or the ability to solve problems professionally. I faced many obstacles to communicate or solve some obstacles to no avail. You deal with unqualified people for this department, especially quality control.
2 people found this review helpful
GetTransfer
October 22, 2024
Hi there,
We understand how this situation has affected you and apologize for not meeting your expectations. We are committed to continuous improvement and would greatly appreciate the opportunity to discuss your experience in more detail. Please email us at partner@gettransfer.com.