Kura Sushi Rewards

Kura Sushi USA

About this app

• The NEW and improved Kura Sushi Rewards loyalty app is here!
• With Kura Revolving Sushi Bar’s NEW rewards app, you’ll receive promotional coupons, earn points for your purchases, and access your local Kura Revolving Sushi Bar waitlist, remotely!
• Receive 300 bonus points when you sign up or migrate your existing Kura Sushi account to the new Kura Sushi Rewards app.

EARN MORE REWARDS
• Earn 10 points for every $1 spent in the restaurant or online at order.kurasushi.com and receive 300 bonus points when you sign up or migrate your account.
• Automatically unlock a $5 Reward* at 500 points!
• 500 points automatically unlocks a $5 Reward*.
• Birthday Reward** - Receive a complimentary dessert on your birthday when you dine in. Choose from: Taiyaki Ice Cream, Japanese Style Soy Milk Donuts and Mochi Ice Cream.

JOIN THE WAITLIST REMOTELY
• Browse locations, check operating hours and get directions.
• View live wait times and join the waitlist remotely.
• Get notified via email or SMS when it’s almost your turn. Message and data rates may apply.
• Check your estimated wait time and place in line.

PROMOTIONAL OFFERS
• Get 300 Bonus Points for signing-up or for migrating your account from the previous Kura Sushi app.
• Earn $5 Rewards for every $50 you spend.
• Plus a complimentary dessert** for your birthday!

ORDER ONLINE
• Access our online ordering platform on the app
• View the menu, place your order and redeem rewards, right from the Kura Rewards App!


*One (1) $5 Reward can be used with a minimum $15 purchase (before tax and tip). Up to two (2) $5 Rewards can be used in a single transaction with a minimum $30 purchase. May not be combined with Birthday Reward.

**Birthday Reward valid for dine in only. Cannot be combined with any other coupon or discount. Limit (1) Birthday Reward discount per transaction.

Ratings and reviews

Horrible app experience, trying to sign in only allows for two ways, Facebook and email. The only way to earn points is through dining in apparently since ordering online and through the app ends up with your order not being tracked for rewards. Also if you try to add another account so you can correctly get points it says "the device is already shared with maximum number of guests". You end up never being able to earn points on the app or online since there is no barcode for you to scan.

As others have pointed out, the rewards program is basically useless. When you hit 500 points, it auto issues a $5 coupon that expires in less than 3 weeks, and you can only redeem $10. I never received an email or notification about a reward - the app just shows missing points. I emailed reward support and got no response after 2 weeks, so I forwarded that to customer support and found all this out. I'm an hour away from the place, so this is not encouraging a return visit from me.

No point in using the app unless you eat there every 2-3 weeks. Rewards automatically redeem and then expire shortly. Example - I went there today (3/9/24) for a big meal and four $5 rewards auto-redeemed and they expire on 3/29/24. And you can't use more than two rewards on the same transaction. These are basically useless unless you live next door and go there every week. If you're in that latter 1% then yeah, I guess this app and rewards program is for you!

What's new

Thanks for using the Kura Sushi Rewards app! This app improves functionality with newly added online ordering buttons for each specific location, a few performance enhancements, and bug fixes in this release.