Latitude

Latitude Financial Services

About this app

Latitude’s mobile app helps you manage your finances from one central hub. We’re listening out for your feedback and building the app that you want to use.​

Credit card features currently include:​
• Access accounts with Touch ID or Face ID​
• Add your card to your digital wallets​
• Temporarily lock your card​
• Fast access to all balances​
• View your statements​
• Check payment due date​
• View all transaction information​
• View and change personal details​
• Activate your new card​
• Set or change card PIN​
• Set up direct debit (Australia only)​
• Pay by bank transfer (Australia only)​
• Request a refund. (Australia only)​
• Request a letter​
• Request account closure​

You can view all the products below from your Latitude App:​

Latitude Australia products​
• Latitude GO Mastercard & GO Platinum Mastercard​
• Latitude Gem Visa​
• Apple Financial Services (AFS) CreditLine​
• Latitude 28 Degrees Global Platinum Mastercard​
• Latitude Low Rate Mastercard
• Latitude Infinity Rewards Visa​
• Latitude Eco Mastercard
• Latitude Mastercard​
• Care Credit​
• CreditLine​
• Buyer's Edge

Gem Finance New Zealand products​
• Gem Visa
• Gem Essentials​
• Gem CreditLine​

The Latitude Group is a leader in consumer finance in Australia and New Zealand.

Ratings and reviews

Promotions and notifications cover the entire account icon and are not removable. It is impossible to select accounts as it is under the notification making the app unusable. Update- Very quick support to fix problem

Easy to see balance and pay. Doesn't always allow payments after certain time of day and you have to then remember the next day to do the payment (seems to be around 5-6pm AEST). Easier access to customer service through the app would be good.

Dishonest app. Checked my due balance which for the entire month of May stated $0 due on the app interface. I understand it's my responsibility to take a more in depth look to repayments however I should be able to take the app at face value when it says $0 owing. A bit annoyed to get a message 2 weeks after stating 'overdue amount, payment needed'.

What's new

Bug fixes and stability improvements