NowServing by SeriousMD

Leapfroggr, Inc.

About this app

The NowServing app helps connect you to your doctors, so you can receive the healthcare that you deserve.

The NowServing app (by SeriousMD) was originally built to help inform you about your queue position, so you can make the most of your time. Roam around the mall, finish chores, have some coffee and go back to the clinic when it’s almost your turn.

With the current situation with the pandemic, we've brought out a ton of new features to better keep both you and your doctors safe.

Today, the NowServing app also gives you a way to:
* Book a schedule with your doctor
* Chat with your doctor's staff to ask for schedules or ask minor questions
* You can be notified if the doctor is already IN and has started clinic
* You will be notified if the doctor cancelled the clinic due to an emergency
* You can now do online video consultations with your doctor
* Save transcripts of your online consult
* Have access to the prescriptions and other files sent to you by your doctor
* Receive your lab results from Hi-Precision
* Order medicines online and get it delivered straight to where you are
* Request home service COVID RT-PCR tests

We've also partnered with companies like Hi-Precision, Medicard, MedExpress and more to offer you more convenience.

We've worked hard to bring you this app and we're continuing to work day in and day out on updates to better improve the app. We hope it'll be able to help you and your family. Keep safe!

Ratings and reviews

After the consultation was done and got my medcert, I was suprised that the gender shows "M". Heck, there's nowhere in the app to allow you to update this info nor was this asked upon signing up! Also, the physician sounds mataray, I was suprised that even someone I know also experienced the same despite having used the app multiple times (when needed), and with different doctors. Disappointing,

the app is not reliable. the app shows, "there are still 5 patients ahead of you", and yet we are notified the doctor is now calling. the patient joined 3 times but automatically disconnected, while waiting for the doctor to join in. According to the secretary, we should use a mobile phone instead of laptop, when in the many previous consultations we used laptop to join.

I’d like to share my experience — the application is not reliable, especially when it comes to the doctor’s schedule. The schedule shown in the app is often not updated, and there are changes in the doctor’s availability that are not reflected in real time. This causes inconvenience for patients who rely on the app to plan their visits. I hope the management can look into improving the accuracy and timeliness of schedule updates to avoid further issues.

What’s new

* Enhanced design to help you navigate and find what you need faster
* Easily find new doctors and book a schedule with them
* A dedicated Services area to help you easily order medicines online or submit a lab test with Hi-Precision
* A revamped Files area to better show you all the documents that you have received from your doctor
* An all new Messages area to keep track of your conversation with your doctor