MYLECO app keeps everything in one place. All customer issues,
queries, and suggestions are organized, categorized, scheduled, and
well managed. An automated response system is integrated, customer
support opening times and a link to a knowledge base. In fact, an
automated response will nudge the customer into solving the issue on
their own! MYLECO app will track all interactions with customers, so
that consumers get a detailed view of the customers’ profile
whenever they logged in. Consumers simply enter their email address,
phone number and they get complete access. When integrated, consumer
can get a complete view of the customer’s profile and all the
history of interactions at any time including bills, payments,
readings and service information.